Others

What framework does Inopli use for the incident management?

Inopli is built upon the incident response concepts and best practices defined by the SANS Institute, ensuring that its processes align with internationally recognized methodologies for detection, analysis, containment, and recovery.

Does Inopli use the term “incident,” considering the industry trend of moving away from it?

Yes, Inopli continues to use the term “incident” in alignment with established information security frameworks.

Some vendors have moved away from the term to position their products as broader solutions that merge alerts, events, and incidents under a single category. This naming shift is primarily a marketing or product-scope decision and does not change the fundamental concept of an incident, which remains well-defined and widely adopted across recognized security frameworks and standards.

How are audit logs and incident/request trails protected in Inopli?

All platform logs in Inopli including security logs, audit logs, incident and request handling trails, and configuration change records are treated as immutable data and are protected against unauthorized access and tampering.

Diazero Technologies performs an annual audit based on ISO 27001 controls to verify that these protections are correctly implemented, operating effectively, and remain active over time, ensuring the integrity and reliability of all audit-related information stored in the platform.