> For the complete documentation index, see [llms.txt](https://docs.inopli.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.inopli.com/system-settings/managing-companies/configuring-the-companys-profile.md).

# Configuring the Company's profile

### Identification

In the identification section, a <mark style="color:green;">view of the important information of the companies</mark> is provided, including details such as <mark style="color:green;">name, corporate name, CNPJ</mark> (Brazilian National Registry of Legal Entities), <mark style="color:green;">telephone number, postal code, and full address.</mark> This area facilitates quick and efficient access to the essential data of each company. <mark style="color:green;">This information is managed and edited by Diazero Technologies administrators</mark>. If any of this information is incorrect, please <mark style="color:green;">contact us</mark>. We are here to assist any issues.

<figure><img src="https://2621223932-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLTQJomzpe5BTzHSLQPAt%2Fuploads%2FvM5bmav6pMkZxdFJmd4w%2FScreenshot%202023-12-07%20at%2021.19.05.png?alt=media&amp;token=21540433-6fab-41ab-8f75-ffc2a2da6790" alt=""><figcaption><p>Company's Profile Identification Section</p></figcaption></figure>

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### SLA

The Service Level Agreement (SLA) section <mark style="color:green;">provides the option to customize SLA values</mark> for resolving incidents and requests, based on the severity and/or criticality of each case. Additionally, it's [<mark style="color:green;">easy to adopt the SLA standards previously set in the company's MSS profile</mark>](/system-settings/configuring-the-mss/configuring-the-msps-profile.md#default-sla), using an activation switch for a simplified and efficient setup.

<figure><img src="https://2621223932-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLTQJomzpe5BTzHSLQPAt%2Fuploads%2FnYw4GP6R1svhrVOizVwK%2FScreenshot%202023-12-07%20at%2021.27.52.png?alt=media&amp;token=8d64cbb6-1b9e-407a-a8a3-007a60827138" alt=""><figcaption><p>SLA Configuration Section</p></figcaption></figure>

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### Logo

With an intuitive drag-and-drop feature, it's <mark style="color:green;">possible to personalize the company profile by uploading its logo</mark> in either <mark style="color:green;">.png or .jpg</mark> formats.

<figure><img src="https://2621223932-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLTQJomzpe5BTzHSLQPAt%2Fuploads%2FzR7LbSKyQfFWZq8btngo%2FScreenshot%202023-12-07%20at%2021.29.21.png?alt=media&amp;token=eb4c18e0-db0b-4059-bf92-e04d659ef286" alt=""><figcaption><p>Logo Configuration Section</p></figcaption></figure>

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