# Configuring the Company's profile

### Identification

In the identification section, a <mark style="color:green;">view of the important information of the companies</mark> is provided, including details such as <mark style="color:green;">name, corporate name, CNPJ</mark> (Brazilian National Registry of Legal Entities), <mark style="color:green;">telephone number, postal code, and full address.</mark> This area facilitates quick and efficient access to the essential data of each company. <mark style="color:green;">This information is managed and edited by Diazero Technologies administrators</mark>. If any of this information is incorrect, please <mark style="color:green;">contact us</mark>. We are here to assist any issues.

<figure><img src="/files/t1vGNXBNNgxBfPXYLFzN" alt=""><figcaption><p>Company's Profile Identification Section</p></figcaption></figure>

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### SLA

The Service Level Agreement (SLA) section <mark style="color:green;">provides the option to customize SLA values</mark> for resolving incidents and requests, based on the severity and/or criticality of each case. Additionally, it's [<mark style="color:green;">easy to adopt the SLA standards previously set in the company's MSS profile</mark>](/system-settings/configuring-the-mss/configuring-the-msps-profile.md#default-sla), using an activation switch for a simplified and efficient setup.

<figure><img src="/files/hJbUBreZ2bKyenPcUEKk" alt=""><figcaption><p>SLA Configuration Section</p></figcaption></figure>

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### Logo

With an intuitive drag-and-drop feature, it's <mark style="color:green;">possible to personalize the company profile by uploading its logo</mark> in either <mark style="color:green;">.png or .jpg</mark> formats.

<figure><img src="/files/lvDfo0WLuidg9zWx6MoU" alt=""><figcaption><p>Logo Configuration Section</p></figcaption></figure>

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