Inopli Documentation
  • Getting Started
    • Understanding Inopli
    • First Access
    • Inopli's Features
  • System Settings
    • Configuring the MSS
      • Configuring the MSP's profile
      • Request Categories
      • Policies
      • Managing Integrations
        • ChatGPT
        • Slack
        • Telegram
        • Google Chat
        • E-mail
      • Data Sources
      • Roles
        • Creating a Role
    • Managing Companies
      • Configuring the Company's profile
      • Company's Roles
      • Managing Company's Integrations
      • Monitoring Systems
    • Managing User Access
      • Creating MSP's user accounts
      • Creating end user accounts
  • System Administration
    • Rules
      • Main
      • Monitoring Systems
      • Rule Details
      • Mitre Techniques
      • Playbooks
      • Companies
    • Knowledge Lists
    • Managing MITRE
  • User Guide
    • Dashboards
      • Operational Dashboard
      • Executive Dashboard
      • KPIs Dashboard
      • Alert Management Dashboard
        • Confusion Matrix
    • Incidents
      • Alerts
      • Messages
      • History
      • Rate
      • Playbooks
      • Rules
    • Requests
  • Resources
    • Inopli Correlator
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  • Identification
  • SLA
  • Logo
  1. System Settings
  2. Managing Companies

Configuring the Company's profile

PreviousManaging CompaniesNextCompany's Roles

Last updated 1 year ago

Identification

In the identification section, a view of the important information of the companies is provided, including details such as name, corporate name, CNPJ (Brazilian National Registry of Legal Entities), telephone number, postal code, and full address. This area facilitates quick and efficient access to the essential data of each company. This information is managed and edited by Diazero Technologies administrators. If any of this information is incorrect, please contact us. We are here to assist any issues.

SLA

Logo

With an intuitive drag-and-drop feature, it's possible to personalize the company profile by uploading its logo in either .png or .jpg formats.

The Service Level Agreement (SLA) section provides the option to customize SLA values for resolving incidents and requests, based on the severity and/or criticality of each case. Additionally, it's , using an activation switch for a simplified and efficient setup.

easy to adopt the SLA standards previously set in the company's MSS profile
Company's Profile Identification Section
SLA Configuration Section
Logo Configuration Section