Inopli Documentation
  • Getting Started
    • Understanding Inopli
    • First Access
    • Inopli's Features
  • System Settings
    • Configuring the MSS
      • Configuring the MSP's profile
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        • Creating a Role
    • Managing Companies
      • Configuring the Company's profile
      • Company's Roles
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      • Creating MSP's user accounts
      • Creating end user accounts
  • System Administration
    • Rules
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  • User Guide
    • Dashboards
      • Operational Dashboard
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        • Confusion Matrix
    • Incidents
      • Alerts
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      • Playbooks
      • Rules
    • Requests
  • Resources
    • Inopli Correlator
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  1. User Guide
  2. Incidents

Messages

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Last updated 1 year ago

This functionality is used for communication between analysts and clients. It enables file attachments and tracking of the incident's change history through automatically generated messages. Searches can be conducted for parts of the message or the user's name. Additionally, the status can be changed to AWAITING SERVICE when a response is required to resolve the incident.

List of Messages Into Incidents Page