Comm Channels Monitoring
The Communication Channels Monitoring component of the DRP module focuses on identifying early signs of digital risk by observing public and restricted conversation spaces such as messaging platforms, group chats, and online forums. Its purpose is to detect potential threats or reputational issues related to brands, executives, and sensitive terms through ongoing analysis of what people are saying and sharing in these channels. The monitoring is continuous and designed to avoid overloading sources, preserving the natural flow of the data being collected.
This module captures both text and shared media, including documents, images, and audio. All content is automatically examined to identify names of people or companies, mentions of confidential information, and any indications of malicious activity. Even when this information is hidden inside files, images, or audio clips, the system is capable of interpreting and analyzing them. This allows it to uncover leaks, suspicious conversations, or early signs of coordinated attacks that may not be immediately visible.
Each relevant finding is organized in a structured way, with context such as where it was found and how serious it might be. This helps teams quickly understand what matters most and take action when needed. The goal is not just to collect raw data, but to transform unstructured chatter into clear, actionable insights that support digital risk teams in staying ahead of emerging threats.
Where DRP looks.
Messaging & chats: DRP inspects messages and attachments (documents, images, archives, audio), extracts URLs and domains, and correlates mentions to monitored entities. It extends visibility with OCR for images, archive inspection, EXIF/metadata review, and audio transcription.
Forums & IRC-style communities: DRP processes real-time messages and linked media to detect entity mentions (companies/VIPs/Sensitive Srings), sensitive strings, and other indicators. Multilingual entity recognition is applied to add context to each finding.
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