> For the complete documentation index, see [llms.txt](https://docs.inopli.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.inopli.com/drp/client-onboarding-and-configuration/integrations/notifications/sms.md).

# SMS

The <mark style="color:green;">SMS integration</mark> allows the Inopli platform to send real-time alerts and notifications via SMS using <mark style="color:green;">AWS Simple Notification Service (SNS)</mark>. This is useful for reaching key stakeholders in high-priority situations, such as critical incident detection, VIP exposure, or urgent compliance findings.

This feature is optional and can be enabled by the user within the **Settings > Integrations** section of the platform.

***

### How It Works

Once activated, the Inopli platform uses the provided AWS credentials to publish messages to AWS SNS. SMS alerts are sent to the list of configured recipients based on predefined triggers such as validated findings, severity thresholds, or incident escalations. All delivery attempts are recorded in the platform’s audit logs.

***

### Required Configuration

To enable this integration, users must provide the following:

* `AWS Access Key ID` – IAM user access key with SNS publish permissions
* `AWS Secret Access Key` – Secret key for the IAM user
* `Region` – AWS region where SNS is active (e.g., `us-east-1`)
* `Recipients` – One or more phone numbers in E.164 format (e.g., `+14155552671`) that will receive SMS alerts
* `Topic ARN (optional)` – If integrating with a pre-existing SNS topic
* `Notification Triggers` – Event types that should trigger SMS alerts (e.g., confirmed VIP exposure, credential leak, etc.)

> 📌 **Security Note**: Credentials are stored securely with encryption. Only users with the appropriate permissions can modify or delete them.

***

#### Example Use Cases

* A VIP exposure is confirmed → SMS sent to the crisis response lead
* High-severity keyword leakage triggers an alert → SMS sent to compliance manager
* SOC team receives SMS when a domain impersonation finding is escalated


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.inopli.com/drp/client-onboarding-and-configuration/integrations/notifications/sms.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.